I despise whiny people. And I believe strongly that one of the biggest problems in our society is that most people start their sentences with “I think” and assume anyone actually cares. That said, I’m putting all that aside to make a big, bold “I think” statement:
I THINK bad service sucks.
Indeed, Cristi and I decided to deviate from our constant state of financial fear and go to a restaurant for dinner and drinks. I met her after work—which put us in Lakeview. With numerous dining options, we decided to fully recognize the occasion and go somewhere with a nice atmosphere. So we skipped the delicious, cheap burritos that can be found in abundance on the corner of Sheridan and Irving Park and took a seat at Fornello Trattoria.
Having had great experiences at the restaurant two or three times before, I was fairly confident that we’d made a wise choice. The pizza oven was burning, the light was low and surprisingly the place wasn’t that busy for a Saturday night.
And then our evening of waiting began.
First we waited about 10 minutes for anyone to take a drink order. Cristi started looking around the room with a curious expression.
Once we put in our order for drinks and appetizers, our waiter completely disappeared. We watched as another waiter left the room with our calamari only to return a few seconds later to ask, “Is this yours?” Cristi began to frown.
With calamari on the table we began to wonder when we were going to get our drinks. It had been about twenty minutes and we were still drinking water. Another waiter passed, “How is everything?” he inquired. I asked if we could get a couple of beers. Finally, after a few more minutes, the guy who was busing tables arrived with a Moretti and a Peroni. Cristi took a sip and stopped talking.
After about ten very silent minutes, our waiter reappeared with a pizza and a bunch of excuses. “It’s cool,” we reassured him, but it really wasn’t. Cristi smiled as the Red Line train above us rumbled by. Clearly, she was ready to go home.
We had to beg for our bill. We caught a glimpse of “the waiter” in the door of the kitchen. “We’re all set,” I said, with my hand in the air. “We’ll take the check, please.” Crist was putting on her coat and gathering her things.
I left a $3 tip on a $36 tab and today I feel guilty. I started wondering about the guy. His family. His education. Whether or not he might have kids to feed. But, above all, bad service creates an uncomfortable situation. I would’ve rather been at home eating peanut butter and jelly sandwiches on the couch, than sitting at a restaurant waiting for some guy to bring me a pizza.
In the end, I THINK we’ll choose another restaurant next time we decide to splurge and dine out.
Posted by curtisgreen
Posted by curtisgreen
Posted by curtisgreen 

