I suppose the coasts have always had a reputation for being expensive places to live. And no doubt a destination for people who use arrogance like a tool to get ahead in practically every facet of life. But when I stepped into a shoe repair shop last week, these were the last two things I expected to encounter.
It wasn’t that the dude didn’t take the time to say hello. Or the fact that rather than putting a price tags on things, my total for a pair of shoe strings and a small jar of black polish was “give me $20.” The problem was that when I got home and laced up my shoes, the string broke. Twice. They’re just shoe strings, of course. But they were at least ten dollars and they should definitely last longer than not at all.
I’ve considered going back for a refund, but I’m not sure I have much of a case. Nothing was marked, there was no receipt and I paid cash as requested. And for what it’s worth, the second string was twice as long as I needed, so I cut it in half and it’s currently holding tight. Ultimately I got what I needed, but I still don’t feel good about it.
In the future, I’ll be taking my shoe maintenance business elsewhere. Maybe next time in back in Kansas, I’ll stock up on supplies.